<!-- **********************************************************************
copyright : (C) 2000-2018
Rafi Yanai, Shie Erlich, Frank Schoolmeesters
& the Krusader Krew
e-mail : krusader-devel@googlegroups.com
web site : https://krusader.org
description : a Krusader Documentation File
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<chapter id="faq">
<title>Frequently Asked Questions (&FAQ;)</title>
<indexterm>
<primary>FAQ</primary>
</indexterm>
<para>If you have problems with &krusader; please
check the <link linkend="installation">Installation procedure</link>, as your problem may be
caused by a bad installation.</para>
<para>The &FAQ; is divided into three sections:
<itemizedlist>
<listitem>
<para>
<link linkend="faq_installation">Installation
&FAQ;</link> (this page)</para>
</listitem>
<listitem>
<para>
<link linkend="faq_usage">Usage
&FAQ;</link> (issues with running/using
&krusader;)</para>
</listitem>
<listitem>
<para>
<link linkend="faq_general">General
&FAQ;</link> (bug reports, forum, mailing list,
...)</para>
</listitem>
</itemizedlist>If you feel that a &FAQ; is missing or
if something is not clear to you, please
<link linkend="editors_note">let us know</link>.</para>
<sect1 id="faq_installation">
<title>Installation &FAQ;</title>
<qandaset>
<qandaentry>
<question id="faqi_kdelibs">
<para>Does &krusader; need &plasma; to
run?</para>
</question>
<answer>
<para>
<emphasis>No, &krusader; does not need the
&plasma; window manager</emphasis> to run on your
computer but &krusader;'s natural environment
is &plasma;, because it relies on services
provided by the &kf5-full; base libraries. Only
some shared libraries are needed ⪚
&kf5; libraries, &Qt; libraries,
&etc; This means that &krusader;
runs on <ulink url="http://www.gnome.org"><application>GNOME</application></ulink>,
<ulink url="http://www.afterstep.org/"><application>AfterStep</application></ulink>, <ulink url="http://www.xfce.org/"><application>XFce</application></ulink> and
other window managers provided the appropriate libraries
are installed on your computer. All this is not a problem
since the apt-get world can resolve these dependencies
instantly.</para>
<para></para>
<!-- Empty line to make it more readable -->
<para>You do not need to switch to the &plasma;
window manager to use &krusader;; you can
still use <ulink url="http://www.gnome.org"><application>GNOME</application></ulink>,
<ulink url="http://www.afterstep.org/"><application>AfterStep</application></ulink>, <ulink url="http://www.xfce.org/"><application>XFce</application></ulink> or
another window manager. However, the configuration of the
&krusader; fonts and some behavior is done by
running
<command>systemsettings</command>.</para>
<para></para>
<!-- Empty line to make it more readable -->
<para>A lot depends on what you want to do with
&krusader;. You should know that
&krusader; uses the &kf5;
KIO Slaves to access remote file
systems, and support for only a limited number of file
system types are shipped with &kf5; libraries,
most of the KIO Slave are bundled with
&kf5-full; (including fish, sftp and tar).</para>
<para></para>
<!-- Empty line to make it more readable -->
<para>To summarize, if you want a working
&krusader; - install &kf5-full;. If
you want a functional &krusader; then you need
&kf5-full; and some additional &plasma; packages. For maximum
functionality, &krusader; needs some &kde; Applications
(&ark;, &kdiff3;, <application>KRename</application>), but the
&plasma; window manager is optional.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqi_libs">
<para>Which libraries does &krusader; need to
run?</para>
</question>
<answer>
<para>For running &krusader; (⪚
when you have installed &krusader; with a
binary RPM) you need less libraries than if you compile
&krusader; from source. ⪚ you
only need the C-compiler &gcc; when you
compile &krusader; from source (see the next
question).</para>
<para>Take a look at the <link linkend="compilation">&krusader; dependencies</link> paragraph of our install chapter.</para>
<para>
If you need more details please take a look
at the <ulink url="http://packages.ubuntu.com/precise/krusader">&krusader; requirements</ulink> on Ubuntu.
The "depends" are required, the "suggests" make &krusader; more powerful.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqi_missing_libs">
<para>I have followed all the steps but
<command>make</command> complains about missing libs
or headers. What do I need to do?</para>
</question>
<answer>
<para>Install the missing packages.</para>
<para>Take a look at the <link linkend="compilation">Compilation requirements</link> paragraph of our install chapter.</para>
<para>Most RPM-based distributions separate the headers
from the libs. The headers are needed to compile
&krusader;. Look for packages in the form
foo-devel-*.rpm (⪚
<filename>kdelibs-devel-foo.i586.rpm</filename>) or
foo-dev-*.deb for <trademark class="registered">Debian</trademark> based
distributions. These are usually included with your
distribution.
<tip>
<para>If you cannot find the needed package, use
<ulink url="http://rpmfind.net/linux/rpm2html/search.php?query=krusader&submit=Search+...">rpmfind</ulink> and click 'missing lib or
header' in the search line. Or use
<command>apt-cache search
<replaceable>foo</replaceable></command> to find the
corresponding package for <trademark class="registered">Debian</trademark> based
distributions.</para>
</tip></para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqi_64bit">
<para>How do I compile &krusader; when I am
using a 64 bit processor?</para>
</question>
<answer>
<para>As far as we know, there are no issues.
&krusader; is also available on
<ulink url="http://packages.debian.org/unstable/utils/krusader">
many other architectures</ulink>.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqi_rpm-source">
<para>I have downloaded the Source RPM
<filename>krusader-x.xx.dist.src.rpm</filename>, what to
do now?</para>
</question>
<answer>
<para>
<orderedlist>
<listitem>
<para>Check the ownership and the permissions on
<filename class="directory">
/usr/src/RPM/</filename> and all recursive
directories that your normal user can
read-write-execute in these directories.</para>
</listitem>
<listitem>
<para>To produce the binary RPM for your computer,
do this:
<screen><prompt>$</prompt> <userinput><command>rpm</command> <option>--rebuild</option> <replaceable></path/to/rpmfile/> krusader-x.xx.dist.src.rpm</replaceable></userinput></screen>
</para>
</listitem>
<listitem>
<para>If all
<link linkend="faqi_missing_libs">
dependencies</link> are OK, a binary RPM
<filename>krusader-x.xx.dist.rpm</filename> will be
created at
<filename class="directory">
/usr/src/RPM/RPMS/i586</filename> (replace i586 with
your architecture).</para>
</listitem>
<listitem>
<para>Test the binary RPM for errors before
installing:
<screen><prompt>$</prompt> <userinput><command>rpm</command> <option>-i --test</option> <replaceable></path/to/rpmfile> krusader-x.xx.dist.rpm</replaceable></userinput></screen>
If the prompt returns without any message,
then everything is OK.</para>
</listitem>
<listitem>
<para>Install the binary RPM as usual, for example:
<screen><prompt>$</prompt> <userinput><command>su -c 'rpm</command> <option>-Uvh</option> <replaceable></path/to/rpmfile> krusader-x.xx.dist.rpm</replaceable>'</userinput></screen>
You will be asked to enter your root
password.</para>
</listitem>
<listitem>
<para>Now you can
<link linkend="starting-krusader">
start</link> &krusader;.</para>
</listitem>
</orderedlist>
</para>
<para></para>
<!-- Empty line to make it more readable -->
<tip>
<para>For more information about RPM, visit
<ulink url="http://www.rpm.org/">rpm.org</ulink> and read the
<ulink url="http://docs.fedoraproject.org/en-US/Fedora_Draft_Documentation/0.1/html/RPM_Guide/index.html">RPM Guide</ulink>
by Eric Foster-Johnson.</para>
</tip>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqi_rpm-fails">
<para>I am trying to install binary foo (RPM or DEB
package), but it fails. What is wrong?</para>
</question>
<answer>
<para>Since we only prepare (and use) the source, we have
no way of knowing this. Did you test the binary RPM
before installing?
<screen><prompt>$</prompt> <userinput><command>rpm</command> <option>-i --test</option> <replaceable></path/to/rpmfile> krusader-x.xx.dist.rpm</replaceable></userinput></screen>
If the prompt returns without any message, then
everything is OK. RPM's downloaded from our website are
usually provided by &krusader; users. Visit
your distro website and search for an updated RPM.</para>
<para>If the RPM is not OK, try to find another package
at &Linux; software archives such as
<ulink url="http://freshmeat.net/projects/krusader/">freshmeat.net</ulink> or <ulink url="http://www.kde-apps.org/content/show.php?content=10214">KDE-APPS.org</ulink>.
If you still cannot find the appropriate package for your
&Linux; distribution, we recommend searching
for it with <ulink url="http://rpmfind.net/linux/rpm2html/search.php?query=krusader&submit=Search+...">rpmfind</ulink> or
<ulink url="http://rpm.pbone.net/index.php3/stat/3/search/krusader">rpmpbone</ulink>.</para>
<para>In general, a package for an older version of your
distribution or even for another distribution might work
on your computer (⪚ FC RPM's often work on
Mdk and RH, and vice versa), but it is always the best
that you install only RPM's that exactly match your
distribution. If you cannot find a package that matches
your distribution version, architecture or distribution,
then use a source RPM. When you use a source RPM, the
Krusader sources will be built, on your computer,
guaranteeing a suitable binary RPM for your specific
distribution and architecture. In addition, this method
results in maximum system speed, since the resulting
binary is customized for your computer. Please read the
previous question, it explains how to install a source
RPM. The best solution is explained in the next
question.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqi_rpm-notfound">
<para>I cannot find an RPM or DEB package for
&krusader;, what to do?</para>
</question>
<answer>
<para>Check if your distribution provides
&krusader;, if it does not then contact your
distribution creator and ask them to include
&krusader;!</para>
<para>Did you take a look at the &URL;s on
the <link linkend="installation">Installation procedure</link> page? If you have and
found nothing, you can always compile
&krusader; from source. Even if you feel you
have not got the necessary skills, you will probably
succeed in compiling &krusader;: we provide a
very detailed installation procedure. This HowTo enables
newcomers to compile &krusader; from source,
even if they have never done a compilation from source
before, just follow the instructions carefully. Feel free
to post a <link linkend="faqi_help_request">help request</link> if you encounter
problems.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqi_missing_menus">
<para>Some new menu items are missing after updating
&krusader;, what is wrong?</para>
</question>
<answer>
<para>The
<filename>krusaderui.rc</filename> file is stored in
<filename>
/usr/share/kxmlgui5/krusader/krusaderui.rc</filename>.
When you change the
<guilabel>Toolbar</guilabel>, &plasma; makes a
copy of that file in the home folder at
<filename>
~/.local/share/kxmlgui5/krusader/krusaderui.rc</filename>. If
&krusader; was previously installed on your computer, and
you install a newer &krusader; version the
<filename>
~/.local/share/kxmlgui5/krusader/krusaderui.rc</filename> file
must be replaced with the newer version. Note: this will
also reset all your changes on toolbars and
shortcuts!</para>
<para>The first line of
<filename>krusaderui.rc</filename> contains the version
number. After installing a newer &krusader;
version, &plasma; will automatically replace the
old
<filename>
~/.local/share/kxmlgui5/krusader/krusaderui.rc</filename> with
the newer version when starting the new
&krusader; for the first time
(&plasma; will detect the newer version number in
the first line).</para>
<para>If you install a development or beta version and
&krusader; was already installed on your
computer then you should delete the
<filename>krusaderui.rc</filename> file from your home
directory to activate the new menu entries
<prompt>$</prompt>
<userinput>
<command>rm</command>
<option>
~/.local/share/kxmlgui5/krusader/krusaderui.rc</option>
</userinput></para>
<para>If the
<filename>
~/.local/share/kxmlgui5/krusader/krusaderui.rc</filename> file
is older, then the new menu elements will not be shown.
Read the previous question for information on how to
update the
<filename>krusaderui.rc</filename> file. If
<filename>krusaderui.rc</filename> is missing or in a
wrong directory, only the
<guimenu>Help</guimenu> menu appears, please read the
previous question.</para>
<note>
<para>
The default folder for the local configuration file <filename>kxmlgui5/krusaderui.rc</filename> is <filename class="directory">~/.local/share</filename>. You can determine the needed folder in your system using the <userinput>qtpaths --paths GenericDataLocation</userinput> command in terminal.
</para>
</note>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqi_help_request">
<para>I am having trouble compiling and installing
&krusader;, how do I send a help
request?</para>
</question>
<answer>
<para>Please read our detailed
<link linkend="compilation">installation
procedure</link> and the <link linkend="faq">FAQ</link>. If you
cannot find a solution to your problem then feel free to
post a
<emphasis role="bold">help request</emphasis> at our
&krusader; forum or use the
<ulink url="http://groups.google.com/group/krusader-users">&krusader;-users</ulink> mailing list. But before
posting a help request, please try the following:
<orderedlist>
<listitem>
<para>Use the search function on the <ulink url="https://forum.kde.org/viewforum.php?f=225">&kde; Forum</ulink>, your problem
might be solved or discussed already.</para>
</listitem>
<listitem>
<para>If you cannot find a solution, please make a
note of the following issues:
<itemizedlist>
<listitem>
<para>the &krusader; version
used</para>
</listitem>
<listitem>
<para>the &Linux; distribution +
version used</para>
</listitem>
<listitem>
<para>a good description of the problem</para>
</listitem>
</itemizedlist>Without this information, it is very
difficult for us to help you.
<note>
<para>If you give us the error messages
(⪚
<command>make</command> error messages) please start
with the FIRST error message, all the error
messages which follow the first error message are
consequences and not the cause of your
problem.</para>
</note></para>
</listitem>
<listitem>
<para>Send out your help request.</para>
</listitem>
</orderedlist></para>
<para>Thank you for your co-operation!</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqi_rpm-build">
<para>How can I build an RPM package for
&krusader;?</para>
</question>
<answer>
<para>If you have experience with compiling from source,
you will probably be able to build a
&krusader; RPM too. Information about RPM can
be found at <ulink url="http://www.rpm.org/">rpm.org</ulink> and in the
<ulink url="http://docs.fedoraproject.org/en-US/Fedora_Draft_Documentation/0.1/html/RPM_Guide/index.html">RPM Guide</ulink>
by Eric Foster-Johnson. The
following is the short procedure howto on building an
RPM.</para>
<warning>
<para>NEVER build RPMs when logged in as root. Mistakes
in building packages (⪚ a bad
<filename>krusader.spec</filename> file) can do serious
damage to your system when logged in as root.</para>
</warning>
<para>
<orderedlist>
<listitem>
<para>Compile &krusader; from source to
check that the compilation works fine.</para>
</listitem>
<listitem>
<para>Check the ownership and the permissions on
<filename class="directory">
/usr/src/RPM/</filename> and all recursive
directories that your normal user can
read-write-execute in these directories.</para>
</listitem>
<listitem>
<para>Copy
<filename>krusader-1.xx.tar.gz</filename> to
<filename class="directory">
/usr/scr/RPM/SOURCE</filename></para>
</listitem>
<listitem>
<para>Copy
<filename>krusader.spec</filename> to
<filename class="directory">
/usr/scr/RPM/SPECS</filename></para>
</listitem>
<listitem>
<para>Edit
<filename>krusader.spec</filename> and add your name,
your email address, the rpm name, ... Other
changes may be needed if
<command>rpmbuild</command> fails.</para>
</listitem>
<listitem>
<para>Build the binary and the source RPM with:
<screen><prompt>$</prompt> <userinput><command>rpmbuild</command> <option>-ba</option> <replaceable>/usr/scr/RPM/SPECS/krusader.spec</replaceable></userinput></screen>
If everything went OK you will have a
binary RPM in
<filename class="directory">
/usr/src/RPM/RPMS/i586</filename> (depending on your
architecture) and a source RPM in
<filename class="directory">
/usr/src/RPM/SRPMS/</filename> ⪚
<filename>
krusader-1.70-beta1.suse10.i586.rpm</filename> and
<filename>
krusader-1.70-beta1.suse10.src.rpm</filename></para>
</listitem>
<listitem>
<para>If the build is not OK you will receive an
error message during the rpmbuild process, try to
fix it and run
<command>rpmbuild</command> again.</para>
</listitem>
<listitem>
<para>And finally:
<link linkend="faqi_rpm-source">test</link> the RPM
before sending it in.</para>
</listitem>
</orderedlist>
</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqi_git_version">
<para>Why does &krusader;-git show an old
version number in the about box?</para>
</question>
<answer>
<para>Because we only change the version number just
before we do a new release. &krusader;-git
will show an older version number, so ignore the version
number and check the download date. We simply have not yet
decided what the next version number will be.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqi_mac_dbus">
<para>Why does &krusader; not start on &MacOS;?</para>
</question>
<answer>
<para>Please read carefully the <ulink url="http://www.macports.org/">macports.org</ulink>
installation instructions. Do not forget to start <application>dbus</application>.
<screen>##########################################################
# Do not forget that dbus needs to be started as the local
# user (not with sudo) before any KDE programs will launch
# To start it run the following command:
# launchctl load /Library/LaunchAgents/org.freedesktop.dbus-session.plist
##########################################################
######################################################
# Programs will not start until you run the command
# 'sudo chown -R $USER ~/Library/Preferences/KDE'
# replacing $USER with your username.
######################################################
</screen></para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
</qandaset>
</sect1>
<sect1 id="faq_usage">
<title>Usage &FAQ;</title>
<qandaset>
<qandaentry>
<question id="faqu_dead_mountpoint">
<para>Why does &krusader; freeze or hang on a
dead mountpoint?</para>
</question>
<answer>
<para>When &krusader; is ⪚
browsing an NFS share and the NFS server goes down,
&krusader; will freeze. This
&krusader; (and all other open internal
viewers/editors) freeze is fatal, and can only be
corrected with the
<command>kill -9</command>. We have no solution for this.
This is an issue not confined to file managers, or even
the &Linux; OS! The problem is that you "hang"
on the first access to the dead share - so there is no
way around it, no check to avoid it, even
<command>ls</command> will freeze. Just trying to read
something - anything - is enough to get you stuck. The
one and only way around this architectural problem is
using a multi-threaded design - this way if we get stuck,
we do not hang the entire application event loop, but we
do not think that the time is right for adding threads, we
are not sure that *all* the &kf5; systems out
there are using &Qt;-mt (the multi threaded
version of the &Qt; library), and the &krusader;
Krew may not be the right people to address this major
issue in any case; so currently this is just a bug we
have to learn to live with.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_resize">
<para>When I try to resize &krusader; to make
it smaller, I discover that I cannot resize it below a
certain size. Why?</para>
</question>
<answer>
<para>See the
<guibutton>F1, F2</guibutton> (&etc;) buttons?
They are not allowing &krusader; to downsize
as they have a minimum size. Just disable them
<menuchoice>
<guimenu>Settings</guimenu>
<guimenuitem>Show FN Keys Bar</guimenuitem>
</menuchoice>
and you will be able to resize
&krusader; to your liking. Since version 1.51
we have improved this greatly: when downsizing the
buttons will look like 'F5 ..py'. When the button faces
are too small to read a tooltip will give the complete
text. The minimum width is 45 pixels for each
button.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_samba_codepage">
<para>
<application>Samba</application> ISO 8859-x codepage /
What to do if &krusader; does not read shared
directories containing special international
characters?</para>
</question>
<answer>
<para>&krusader; does not handle (yet)
<application>Samba</application> ISO 8859-x codepages, if
you use a codepage different than 8859-1 you will have to
do a manual configuration. Create or modify the file:
<filename>~/.smb/smb.conf</filename>
<programlisting>[global]
workgroup = MyWorkGroup (ex. WORKGROUP)
client code page = MyCodePage (ex. 852)
character set = MyCharSet (ex. ISO8859-2)
</programlisting>
You can try to configure smb.conf with appropriate
&systemsettings; module.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<!-- Thanks to Karai Csaba -->
<qandaentry>
<question id="faqu_krarc_protocol">
<para>&krusader; reports "krarc:... protocol
not supported" error at opening an archive file, what to
do?</para>
</question>
<answer>
<para>Install the krarc slave properly:</para>
<para>Copy the
<filename>kio_krarc.so</filename>,
<filename>kio_krarc.la</filename> files into
<filename class="directory">
/usr/{lib or lib64}/qt5/plugins</filename></para>
<para>Copy the
<filename>krarc.protocol</filename> file into
<filename class="directory">
/usr/share/services</filename></para>
<para>or the directory where the KIO slaves are placed in
your &Linux; distribution.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_krarc_support">
<para>I get the error message "Protocol not supported by
Krusader: "krarc:/path/to/foo-archive", when I try to
open foo-Archive, what to do?</para>
</question>
<answer>
<para>The icons, kio_slaves and documentation must be
installed in the correct places in the &kf5;
directory tree. The
<filename>kio_krarc.*</filename> files must be in the same
directory with the other KIO slaves. Try this: locate
<filename>kio_tar.*</filename> and copy/link the
<filename>kio_krarc.*</filename> files to the same
location. Do not forget to run
<command># ldconfig</command> on this directory when
you are done.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_external_tool">
<para>What to do if an external tool does not seem to work?</para>
</question>
<answer>
<para>&krusader; uses several programs as <link linkend="konfig-dependencies">external tools</link>,
and sometimes they appear not to work.
Open a terminal and check if tool foo is installed.
<screen><prompt>$</prompt> <userinput><command>foo</command></userinput></screen>
Check if tool foo is properly configured in the <link linkend="konfig-dependencies">Konfigurator Dependencies page</link>.
For Archiving tools: autodetect the archives again with the <guibutton>Auto Configure</guibutton> button
in the <link linkend="konfig-archives">Konfigurator archive page</link>.
Check the <link linkend="konfig-protocols">Konfigurator Protocol page</link>
If it does not work, backup your <filename><envar>XDG_CONFIG_HOME</envar>/krusaderrc</filename> (default is <filename>$<envar>HOME</envar>/.config/krusaderc</filename>) configuration file and remove it from this location.
Restart &krusader;, &krusader; will now start the first start configuration wizard, follow these guidelines.
</para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_jar">
<para>How to executing jar files (and not enter the jar archive)?</para>
</question>
<answer>
<para>Go to the <link linkend="konfig-protocols">Konfigurator Protocol page</link> and remove <guilabel>application/x-jar</guilabel>
from the krarc node, &krusader; should no longer enter the archive.
Global file associations are handled by &plasma; and not by &krusader;.
To associate the jar extension:
<itemizedlist>
<listitem>
<para>Open &plasma; &systemsettings;: <application>systemsettings</application>
</para>
</listitem>
<listitem>
<para>
<menuchoice>
<guimenu>Applications</guimenu>
<guimenuitem>File Associations</guimenuitem>
</menuchoice>
</para>
</listitem>
<listitem>
<para>Enter <filename>jar</filename> as filename pattern
</para>
</listitem>
<listitem>
<para>Add <filename>java</filename> as application
</para>
</listitem>
</itemizedlist>
</para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<!-- Thanks to Dirk Eschler -->
<qandaentry>
<question id="faqu_ftp_firewall">
<para>Why do I have trouble with my &FTP;
connection?</para>
</question>
<answer>
<para>This problem often occurs when you are behind a
firewall or proxy. Open
<menuchoice>
<guimenu>System Settings</guimenu>
<guimenuitem>Network</guimenuitem>
<guimenuitem> Settings</guimenuitem>
<guimenuitem>Connection Preferences</guimenuitem>
</menuchoice>,
<guilabel>Enable Passive Mode (PASV)</guilabel> has to
be turned on or off, depending on its current setting.
Now try your &FTP; session again to see if it
works. Also, make sure you have no other &FTP;
sessions open (using web browsers, &etc;), they can cause
complications. More information can be found in
<ulink url="http://slacksite.com/other/ftp.html">Active &FTP; vs. Passive &FTP;, a Definitive Explanation</ulink>.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<!-- Thanks to Karai Csaba -->
<qandaentry>
<question id="faqu_ftp_http_proxy">
<para>I get
<errorcode>FTP protocol not supported by
&krusader;</errorcode> error when trying to
open a remote &FTP; directory, what to
do?</para>
</question>
<answer>
<para>The reason for this error is that '&FTP;
via &HTTP; proxy' feature is not yet supported
by &krusader;. This error may be caused by a
misconfiguration of the proxy settings in
&systemsettings;. Modify the proxy settings to
not use &HTTP; proxy and &FTP; will
work.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_no_part">
<para>How do not add <literal role="extension">.part</literal> suffix when copying files via &FTP;?</para>
</question>
<answer>
<para>When uploading files a <literal role="extension">.part</literal> suffix is added to the filename,
once the upload is complete the filename is renamed automagically
to remove the <literal role="extension">.part</literal> suffix.
This works great but sometimes some &FTP; servers do not allow a rename operation.
You can solve this by unchecking the checkbox
<guilabel>Mark partially uploaded files</guilabel> in &plasma; &systemsettings;.
The check box is located at
<menuchoice>
<guimenu>Network</guimenu>
<guimenuitem>Settings</guimenuitem>
<guimenuitem>Connection Preferences</guimenuitem>
</menuchoice>.</para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_close_connection">
<para>How can I close a remote connection
(⪚ a &FTP; connection)?</para>
</question>
<answer>
<para>It is explained in the
<link linkend="remote-connections">remote connections
chapter</link>.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_media_protocol">
<para>I am experiencing problems with the media:/
protocol, why?</para>
</question>
<answer>
<para>The media:/ protocol was removed since &kde; 4. Please use mtp:/ protocol instead.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<!-- Thanks to thepieman at the Krusader Forum -->
<qandaentry>
<question id="faqu_sound">
<para>How can I disable the default sounds,
⪚ when I do a delete action?</para>
</question>
<answer>
<para>Those are the default &plasma; System
sounds, and not related to &krusader;. If you
want to disable them globally open your &plasma;
&systemsettings; (
<application>systemsettings</application>):
<menuchoice>
<guimenu>Personalization</guimenu>
<guisubmenu>Notifications</guisubmenu>
<guimenuitem>Manage Notifications</guimenuitem>
</menuchoice>,
<guilabel>Event Source: "Plasma Workspace"
</guilabel> and uncheck sound items you
do not like.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_remoteMan">
<para>Where the remote connection manager?</para>
</question>
<answer>
<para>Use our Bookmark Manager. Use a
<link linkend="remote-connections">remote
&URL;</link> and bookmark it.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_mimetypemagic_archives">
<para>Why does not MIME type magic sometimes work inside
archives?</para>
</question>
<answer>
<para>When you enter an archive and press
<keycap>F3</keycap> to view a file that has no known
extension, ⪚
<filename>README, INSTALL</filename> &etc; And
if the viewer opens in hex-mode instead of the usual
mode, than you need to configure:
<menuchoice>
<guimenu>KDE System Settings</guimenu>
<guimenuitem>File Associations</guimenuitem>
<guimenuitem>Application</guimenuitem>
<guimenuitem>octet-stream</guimenuitem>
</menuchoice>,
<guilabel>binary viewer</guilabel> needs to be
removed.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_konfigurator">
<para>Where is Konfigurator, do i need to install the &plasma; to use it?</para>
</question>
<answer>
<para><link linkend="konfigurator">Konfigurator</link> is &krusader;s configuration module,
if you have installed &krusader; then you have also Konfigurator.
For some reason some people think it is an other &plasma; application, but it is not, so
you do not need to install the full fledged &plasma; to use Konfigurator.
When running &krusader;, use
<menuchoice>
<guimenu>Settings</guimenu>
<guimenuitem>Configure &krusader;</guimenuitem>
</menuchoice>, and it will start
<link linkend="konfigurator">Konfigurator</link>.
Please read the manual, &krusader; has many many configuration options,
a lot of things can be customized to your needs with <link linkend="konfigurator">Konfigurator</link>.
</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqu_equal_lookandfeel">
<para>How can I set the look & feel of 2
different users to be the same?</para>
</question>
<answer>
<para>Presuming that the current setup is the good
configuration, you can copy the configuration to the
other user.
<screen><prompt>#</prompt> <userinput><command>cp ~/.config/krusaderrc /home/foo_user/.config</command></userinput></screen>
And when the other user is Root use:
<screen><prompt>#</prompt> <userinput><command>cp ~/.config/krusaderrc /root/.config</command></userinput></screen>
</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
</qandaset>
</sect1>
<sect1 id="faq_general">
<title>General &FAQ;</title>
<qandaset>
<qandaentry>
<question id="faqg_wish">
<para>How can I report a wish, a suggestion, or a
comment?</para>
</question>
<answer>
<para>An open source project's greatest strength is
derived from getting user feedback. That is why we love
to hear what you have to say. Your "gripes" are our
instructions. After about 6 months, programmers can no
longer see their own mistakes. It is natural. We want the
ideas, qritiques, and feedback because we all want to
make &krusader; the best and most useful file
manager available anywhere.</para>
<para>The most convenient way to contact us is to use the krusader-users
<ulink url="https://krusader.org/get-involved/mailing-lists/index.html">mailing list</ulink>. For information on what
remains to be done look at the
<ulink url="http://groups.google.com/group/krusader-devel">&krusader;-devel mailing list</ulink>. We review and discuss every
submission.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqg_patch">
<para>How can I send a patch?</para>
</question>
<answer>
<para>It is not easy to write patch guidelines, but here
are some.
<orderedlist numeration="arabic">
<listitem>
<para>Patches, new code or new features are always
welcome!</para>
</listitem>
<listitem>
<para>Focus only on one problem at a time, so the
developers can easily understand you, and commit your patch
it works.</para>
</listitem>
<listitem>
<para>Preferably, you can start a discussion
with the developers on the krusader-devel
<ulink url="https://krusader.org/get-involved/mailing-lists/index.html">mailing lists</ulink> or on the
<ulink url="https://phabricator.kde.org/tag/krusader/">&krusader; Phabricator page</ulink>. Unfortunately, we cannot apply
a patch if the patch is in conflict with the "general
design" of the &krusader; code (read for more
instructions in this FAQ).
Please send only one change request per mail, so
that the discussion is easier to follow. The
modifications should be committed step by step,
checking each line.
</para>
</listitem>
<listitem>
<para>Submit your patch files into the &krusader; group on the <ulink url="https://git.reviewboard.kde.org/groups/krusader/">Review Board</ulink>,
so that all patch proposals stay organised and do not get lost,
tar.gz archives or diffs are usually ok.
Do not copy changes into a mail. Most mailers will change the
white spaces, so that the diff will not apply or the
code snipped does not diff. In the past, patch mails went lost or disorganized in many many mails,
so please use the <ulink url="https://git.reviewboard.kde.org/groups/krusader/">Review Board</ulink>, thanks!
</para>
</listitem>
<listitem>
<para>Use portable solutions, &krusader;
should run on:
<itemizedlist>
<listitem>
<para>All POSIX
(&Linux;/BSD/&UNIX;-like
OSes), &Solaris;.</para>
</listitem>
<listitem>
<para>All BSD Platforms
(<trademark class="copyright">FreeBSD</trademark>/<trademark class="registered">NetBSD</trademark>/<trademark class="registered">OpenBSD</trademark>/&MacOS;).</para>
</listitem>
<listitem>
<para>&kde; 3.3- &kde;
3.5 and even on GNOME with
&kde;libs (for &krusader;-2.x) .</para>
</listitem>
<listitem>
<para>GCC 2.95 - GCC 5.4</para>
</listitem>
</itemizedlist>Architecture changes are made by the
team only.</para>
</listitem>
<listitem>
<para>A final note: always keep in mind a patch might
be rejected. Either it has side effects, which we
could not fix or it contradicts with the idea behind
the patched module. In this sense, a software project
differs from, let's say a wiki: a software project
has to have someone to make all the final decisions.
Otherwise the software will not work. Furthermore:
keep in mind that the examination of patches might
take time, as we all have private lives.</para>
</listitem>
</orderedlist></para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqg_bug_report">
<para>How can I report a bug?</para>
</question>
<answer>
<para>Bugs?!?!? Well, ok.... We have an online Bug
Tracking System.</para>
<para>Using the online bug-tracker helps us have a clear
and orderly way to know how many bugs are open, bug
priority and follow-ups. It saves us from browsing
through the entire &krusader; forum, searching
for yesterdays bug. Please use this system.</para>
<para>Before reporting a bug, please read the following:
<orderedlist>
<listitem>
<para>
<emphasis role="bold">Check</emphasis> if the bug is
already posted in the <ulink url="https://bugs.kde.org">online bug list</ulink>
of the Bug Tracking System.</para>
</listitem>
<listitem>
<para>If you cannot find this bug mentioned, please
<emphasis role="bold">submit</emphasis> it into the
bug tracker by clicking the
<guibutton>Submit New</guibutton> button in the
bug-tracker window. Please submit the following
issues: the &krusader; version used, the
&Linux; distribution + version used,
processor type, and as good a description of the
problem as you can manage.</para>
</listitem>
</orderedlist></para>
<para>Thank you for your co-operation!</para>
<note>
<para>If possible, try to do the same operation with
&konqueror; or another &kde;
application. If you encounter the same problem then it
is possibly a KIO Slaves or
&kf5-full; bug, and not a
&krusader; bug. &krusader; uses
the &kf5; libraries and the
KIO Slave for many operations. In
some cases you can encounter problems if your
distribution is incorrectly configured, please test it
first as explained above.</para>
</note>
<para></para>
<!-- Empty line to make it more readable -->
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqg_valgrint">
<para>How can i send good debug or crash reports?</para>
</question>
<answer>
<para>Usually binary packages that are been used by your distribution do not contain debug information.
Since we usually only develop and fix &krusader;-git, compile &krusader;-git in debugmode and install it, than check if the bug still exist.
<screen><prompt>$</prompt> <userinput><command>cmake</command> <option>-DCMAKE_BUILD_TYPE=debugfull</option></userinput></screen>
Install <ulink url="http://valgrind.org">valgrind</ulink>, a suite of tools for debugging and profiling &Linux; programs.
Run Valgrind/&krusader;
<screen><prompt>$</prompt> <userinput><command>valgrind</command> <option>--tool=memcheck</option> <replaceable>{foo_path}/krusader</replaceable></userinput></screen>
The valgrind tool will write to stdout, what really happens.
If you could send these information before the crash, it is almost sure, that we may fix or tell you what to do.
</para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqg_crashhandler">
<para>What to do if the KDEcrashhandler sends no useful backtrace information?</para>
</question>
<answer>
<para>Usually binary packages that are been used by your distribution do not contain debug information.
Since we usually only develop and fix &krusader;-git, compile &krusader;-git in debugmode and install it, than check if the bug still exist.
<screen><prompt>$</prompt> <userinput><command>cmake</command> <option>-DCMAKE_BUILD_TYPE=debugfull</option></userinput></screen>
If the KDEKrashhandler still does not provide useful backtrace information, than sometimes a coredump will give better information.
Run Krusader, with disabled crashhandler.
<screen><prompt>$</prompt> <userinput><command>krusader</command> <option>--nocrashhandler</option></userinput></screen>
On a crash you will get a <filename>.core</filename> file, usually in your home directory.
Run <ulink url="http://sourceware.org/gdb/">gdb</ulink>, the GNU Project Debugger
<screen><prompt>$</prompt> <userinput><command>gdb</command> <option>-c</option> <replaceable>corefile krusader</replaceable></userinput></screen>
Now type <command>bt</command> to get the backtrace and type <command>q</command> to quit gdb.
Often the best debug results will be given when using the valgrind tool.
</para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqg_mail_list">
<para>Does &krusader; have a mailing
list?</para>
</question>
<answer>
<para>Yes, currently we have 5
<ulink url="https://krusader.org/get-involved/mailing-lists/index.html">mailing lists</ulink>. No spam, no bother, just
&krusader;. Feel free to subscribe and
unsubscribe.</para>
<para>Tip. our mailing lists can be browsed online or
read with a newsreader, so that you do not even need to
subscribe to follow the action on the mailing lists.
<itemizedlist>
<listitem>
<para><ulink url="http://groups.google.com/group/krusader-devel">&krusader;-devel</ulink> is the developer
mailing list (read-only). If you want to follow the
development of &krusader; on the cutting
edge, this is the list to follow.</para>
</listitem>
<listitem>
<para><ulink url="http://groups.google.com/group/krusader-users">&krusader;-users</ulink> is the
&krusader; users mailing list. Here you
can ask for help and talk with the
&krusader; users and developers.</para>
</listitem>
</itemizedlist></para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqg_newsfeeds">
<para>Does &krusader; provide
news feeds?</para>
</question>
<answer>
<para>Yes, we do. Several news feeds in various formats
are available. <ulink url="http://groups.google.com/group/krusader-devel/feeds">krusader-devel feed</ulink>, <ulink url="http://groups.google.com/group/krusader-users/feeds">krusader-users feed</ulink>.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqg_irc">
<para>Does &krusader; have an IRC
channel?</para>
</question>
<answer>
<para>Yes, we do. Feel free to talk to the
&krusader; Krew and fellow-users via
<ulink url="http://freenode.net">freenode.org</ulink> servers. The server is
<emphasis>irc.freenode.org</emphasis>, the channel is
<emphasis>#krusader</emphasis>. Everyone is
welcome.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqg_kru-forum">
<para>How does the &krusader; forum
work?</para>
</question>
<answer>
<para>In the spirit of freedom of speech, everything that
is &krusader; related can be discussed in our
forum. It does not matter if you are a newcomer or an
advanced user, everyone is welcome. An open source
project's greatest strength is derived from getting user
feedback. That is why we love to hear what you have to
say. With your feedback we can make &krusader;
better and better; otherwise, we are not aware of issues
and ideas you may have. But please remember the
following, so that we can maintain some order in the
chaos.</para>
<para>If the
<link linkend="index">Documentation</link>,
<link linkend="faq">FAQ</link> and
<ulink url="http://groups.google.com/group/krusader-devel">&krusader;-devel</ulink> (please use the search function
) cannot help you, do not hesitate to post on our forum.
The &krusader; Krew or the
&krusader; community is always available to
help you.</para>
<para>Please use the search function of the <ulink url="https://forum.kde.org/viewforum.php?f=225">&kde; Forum</ulink>, your issue may
have been previously discussed (this allows us to
minimize the double/triple/... postings). If your issue
has already been discussed in the past there is a great
chance that you will have an instant solution to your
problem. If the issue is currently being discussed, you
can join in the discussion. Some questions are asked over
and over again, that is why we have created this
<link linkend="faq">FAQ</link>. This allows us to spend more time
developing &krusader;.</para>
<!-- <para>The <ulink url="http://www.krusader.org/phpBB/index.php">&krusader; Forum</ulink> is split into seven
sections:
<itemizedlist>
<listitem>
<para><ulink url="http://www.krusader.org/phpBB/viewforum.php?f=7">News and Announcements Forum</ulink>: all the latest
news.</para>
</listitem>
<listitem>
<para><ulink url="http://krusader.sourceforge.net/phpBB/viewforum.php?f=12">NewsLetter Forum</ulink>: all newsletters.</para>
</listitem>
<listitem>
<para><ulink url="http://www.krusader.org/phpBB/viewforum.php?f=3">Bug Discussion Forum</ulink>: discussions about
bugs, please DO NOT use the forum for
<link linkend="faqg_bug_report">bug reports</link> (except if you are
unsure if you have found a bug).</para>
</listitem>
<listitem>
<para><ulink url="http://www.krusader.org/phpBB/viewforum.php?f=6">New Features Discussion/Requests Forum</ulink>: discussions
about new features for future &krusader;
versions.</para>
</listitem>
<listitem>
<para><ulink url="http://www.krusader.org/phpBB/viewforum.php?f=10">ToDo Forum</ulink> here you will find
the list of the planned features. Registered users
will be able to VOTE and COMMENT on the TODO items.
Here you get the chance to push your favourite
features (+3) and still prefer certain features over
others (+1), if you do not care about a feature just
simply do not vote on that feature. Unregistered users
may only browse the <ulink url="http://www.krusader.org/phpBB/viewforum.php?f=10">ToDo Forum</ulink>. The
<ulink url="http://www.krusader.org/todo.php">ToDo ranking system</ulink> contains the results
based on the votes.
<link linkend="faqg_patch">Adding ToDo items</link> or
removing ToDo items which have been implemented will
be done by the &krusader; Krew.</para>
</listitem>
<listitem>
<para><ulink url="http://www.krusader.org/phpBB/viewforum.php?f=11">UserActions Forum</ulink>: discussions
about <link linkend="useractions">UserActions</link>. Posting your own
User Actions is greatly appreciated. We plan to
include the best ones in the next
&krusader; releases.</para>
</listitem>
<listitem>
<para><ulink url="http://www.krusader.org/phpBB/viewforum.php?f=1">General Discussion Forum</ulink>: everything that
is &krusader; related and does not belong
in the other forums.</para>
</listitem>
</itemizedlist></para>-->
<para>Thank you for your co-operation!</para>
<!--<para>We provide a <ulink url="http://krusader.sf.net/phpBB/rss.php">RSS feed</ulink> for our forums.
You do not have to check for new posts all the time, instead the news
will come to you!</para>-->
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqg_i18n">
<para>How can I translate &krusader; into my
native language?</para>
</question>
<answer>
<para>If you are interested in translating the &krusader; GUI or documentation, please contact the
<ulink url="http://l10n.kde.org/teams-list.php">KDE translation team</ulink> of your language.</para>
<para></para>
<!-- Empty line to make it more readable -->
</answer>
</qandaentry>
<qandaentry>
<question id="faqg_support">
<para>How can I support &krusader;?</para>
</question>
<answer>
<para>You can
<link linkend="help_krusader">
support</link> &krusader; in many different
ways. Please send us
<link linkend="faqg_wish">feedback</link>,
<link linkend="faqg_bug_report">bug reports</link>, patches,
<link linkend="help_krusader">donations</link>,
translations, ...</para>
<para></para>
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</answer>
</qandaentry>
<qandaentry>
<question id="faqg_mac">
<para>Is there a &MacOS; X port?</para>
</question>
<answer>
<para>Yes, there is a <link linkend="kde4_mac_install">&MacOS;-X port</link>
with the help of <ulink url="http://www.macports.org/">macports.org</ulink> , the port is
maintained by <ulink url="http://www.krusader.org/developers.php">Jonas Bähr</ulink>,
all feedback is welcome.
A recommended native file manager for &MacOS; is
<ulink url="http://www.likemac.ru/english/"><trademark class="copyright">Disk Order</trademark></ulink> (shareware).</para>
<para></para>
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</answer>
</qandaentry>
<qandaentry>
<question id="faqg_win">
<para>Is there a &Windows; port?</para>
</question>
<answer>
<!-- the port is unavailable now
<para>Yes, there is a <link linkend="kde4_win_install">&Windows; port</link> since 18 June 2008.
Before &krusader; can be used several &Qt;4-libraries and &kde;4-libraries need to be installed.-->
<para>No, there was a port but it is unmaintained and unavailable now. A recommended native file manager for &Windows; is
<ulink url="http://www.ghisler.com/"><trademark class="copyright">Total Commander</trademark></ulink> (shareware).</para>
<para>If you want to help with porting please join <ulink url="http://windows.kde.org/">The KDE on Windows Initiative</ulink>.
Some useful tips on porting can be found in the
<ulink url="https://commits.kde.org/krusader?path=INSTALL"><filename>INSTALL</filename></ulink>
file of the &krusader; sources, it contains all latest compilation instructions.</para>
<para></para>
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</answer>
</qandaentry>
<qandaentry>
<question id="faqg_mcstyle">
<para>Why is &konqueror; in "midnight
commander style" not an
<link linkend="gloss-ofm">OFM</link>?</para>
</question>
<answer>
<para>The two panels and a commandline are available, all
the other stuff like
<link linkend="features">OFM features</link> and the
<link linkend="gloss-ofm">OFM</link> interaction with the
user is missing from this profile.</para>
<para></para>
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</answer>
</qandaentry>
<qandaentry>
<question id="faqg_why_ofm">
<para>Why should I use an
<link linkend="gloss-ofm">OFM</link>?</para>
</question>
<answer>
<para>An <ulink url="http://www.softpanorama.org/OFM/index.shtml">Orthodox File Manager (OFM)</ulink> is much faster than a one
panel filemanager and faster than the command line. If
you would like to know
<ulink url="http://www.softpedia.com/reviews/linux/Krusader-Review-18193.shtml">
how &krusader; feels</ulink>, there is only
one way to discover: install it on your computer and use
it for a while. If you prefer to waste time and lose
productivity, continue to use one panel filemanagers
which are based on &Windows; Explorer. Matej
Urbančič has written
a
<ulink url="http://murban.blogspot.com/2006/01/krusader-and-konqueror-twin-versus-one.html">
blog</ulink> on why
<link linkend="gloss-ofm">OFM</link> is better than a one
panel filemanager.</para>
<para></para>
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</answer>
</qandaentry>
</qandaset>
</sect1>
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<qandaentry>
<question><para> </para></question>
<answer>
<para> </para>
<para> </para> // Empty line to make it more readable
</answer>
</qandaentry>
-->
</chapter>
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