Migrating From Other Bug-Tracking Systems
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Bugzilla has a framework you can use for migrating from other bug-
tracking systems - Bugzilla::Migrate. It provides the infrastructure
you will need, but requires a module to be written to define the
specifics of the system you are coming from. One exists for Gnats. If
you write one for a popular system, please share your code with us.

Alternatively, Bugzilla comes with a script, "importxml.pl", which
imports bugs in Bugzilla's XML format. You can see examples of this
format by clicking the XML link at the bottom of a bug in a running
Bugzilla. You would need to read the script to see how it handles
errors, default values, creating non-existing values and so on.

Bugzilla::Migrate is preferred if possible.

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This documentation undoubtedly has bugs; if you find some, please file
them here.