<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML ><HEAD ><TITLE >The Bugzilla Guide - 3.6.2 Release</TITLE ><META NAME="GENERATOR" CONTENT="Modular DocBook HTML Stylesheet Version 1.79"><LINK REL="NEXT" TITLE="About This Guide" HREF="about.html"><META NAME="KEYWORD" CONTENT="Bugzilla"><META NAME="KEYWORD" CONTENT="Guide"><META NAME="KEYWORD" CONTENT="installation"><META NAME="KEYWORD" CONTENT="FAQ"><META NAME="KEYWORD" CONTENT="administration"><META NAME="KEYWORD" CONTENT="integration"><META NAME="KEYWORD" CONTENT="MySQL"><META NAME="KEYWORD" CONTENT="Mozilla"><META NAME="KEYWORD" CONTENT="webtools"></HEAD ><BODY CLASS="book" BGCOLOR="#FFFFFF" TEXT="#000000" LINK="#0000FF" VLINK="#840084" ALINK="#0000FF" ><DIV CLASS="BOOK" ><A NAME="index" ></A ><DIV CLASS="TITLEPAGE" ><H1 CLASS="title" ><A NAME="AEN2" >The Bugzilla Guide - 3.6.2 Release</A ></H1 ><H3 CLASS="corpauthor" >The Bugzilla Team</H3 ><P CLASS="pubdate" >2010-08-05<BR></P ><DIV ><DIV CLASS="abstract" ><P ></P ><A NAME="AEN7" ></A ><P > This is the documentation for Bugzilla, a bug-tracking system from mozilla.org. Bugzilla is an enterprise-class piece of software that tracks millions of bugs and issues for hundreds of organizations around the world. </P ><P > The most current version of this document can always be found on the <A HREF="http://www.bugzilla.org/docs/" TARGET="_top" >Bugzilla Documentation Page</A >. </P ><P ></P ></DIV ></DIV ><HR></DIV ><DIV CLASS="TOC" ><DL ><DT ><B >Table of Contents</B ></DT ><DT >1. <A HREF="about.html" >About This Guide</A ></DT ><DD ><DL ><DT >1.1. <A HREF="copyright.html" >Copyright Information</A ></DT ><DT >1.2. <A HREF="disclaimer.html" >Disclaimer</A ></DT ><DT >1.3. <A HREF="newversions.html" >New Versions</A ></DT ><DT >1.4. <A HREF="credits.html" >Credits</A ></DT ><DT >1.5. <A HREF="conventions.html" >Document Conventions</A ></DT ></DL ></DD ><DT >2. <A HREF="installing-bugzilla.html" >Installing Bugzilla</A ></DT ><DD ><DL ><DT >2.1. <A HREF="installation.html" >Installation</A ></DT ><DT >2.2. <A HREF="configuration.html" >Configuration</A ></DT ><DT >2.3. <A HREF="extraconfig.html" >Optional Additional Configuration</A ></DT ><DT >2.4. <A HREF="multiple-bz-dbs.html" >Multiple Bugzilla databases with a single installation</A ></DT ><DT >2.5. <A HREF="os-specific.html" >OS-Specific Installation Notes</A ></DT ><DT >2.6. <A HREF="nonroot.html" >UNIX (non-root) Installation Notes</A ></DT ><DT >2.7. <A HREF="upgrade.html" >Upgrading to New Releases</A ></DT ></DL ></DD ><DT >3. <A HREF="administration.html" >Administering Bugzilla</A ></DT ><DD ><DL ><DT >3.1. <A HREF="parameters.html" >Bugzilla Configuration</A ></DT ><DT >3.2. <A HREF="useradmin.html" >User Administration</A ></DT ><DT >3.3. <A HREF="classifications.html" >Classifications</A ></DT ><DT >3.4. <A HREF="products.html" >Products</A ></DT ><DT >3.5. <A HREF="components.html" >Components</A ></DT ><DT >3.6. <A HREF="versions.html" >Versions</A ></DT ><DT >3.7. <A HREF="milestones.html" >Milestones</A ></DT ><DT >3.8. <A HREF="flags-overview.html" >Flags</A ></DT ><DT >3.9. <A HREF="keywords.html" >Keywords</A ></DT ><DT >3.10. <A HREF="custom-fields.html" >Custom Fields</A ></DT ><DT >3.11. <A HREF="edit-values.html" >Legal Values</A ></DT ><DT >3.12. <A HREF="bug_status_workflow.html" >Bug Status Workflow</A ></DT ><DT >3.13. <A HREF="voting.html" >Voting</A ></DT ><DT >3.14. <A HREF="quips.html" >Quips</A ></DT ><DT >3.15. <A HREF="groups.html" >Groups and Group Security</A ></DT ><DT >3.16. <A HREF="sanitycheck.html" >Checking and Maintaining Database Integrity</A ></DT ></DL ></DD ><DT >4. <A HREF="security.html" >Bugzilla Security</A ></DT ><DD ><DL ><DT >4.1. <A HREF="security-os.html" >Operating System</A ></DT ><DT >4.2. <A HREF="security-webserver.html" >Web server</A ></DT ><DT >4.3. <A HREF="security-bugzilla.html" >Bugzilla</A ></DT ></DL ></DD ><DT >5. <A HREF="using.html" >Using Bugzilla</A ></DT ><DD ><DL ><DT >5.1. <A HREF="using-intro.html" >Introduction</A ></DT ><DT >5.2. <A HREF="myaccount.html" >Create a Bugzilla Account</A ></DT ><DT >5.3. <A HREF="bug_page.html" >Anatomy of a Bug</A ></DT ><DT >5.4. <A HREF="lifecycle.html" >Life Cycle of a Bug</A ></DT ><DT >5.5. <A HREF="query.html" >Searching for Bugs</A ></DT ><DT >5.6. <A HREF="bugreports.html" >Filing Bugs</A ></DT ><DT >5.7. <A HREF="attachments.html" >Attachments</A ></DT ><DT >5.8. <A HREF="hintsandtips.html" >Hints and Tips</A ></DT ><DT >5.9. <A HREF="timetracking.html" >Time Tracking Information</A ></DT ><DT >5.10. <A HREF="userpreferences.html" >User Preferences</A ></DT ><DT >5.11. <A HREF="reporting.html" >Reports and Charts</A ></DT ><DT >5.12. <A HREF="flags.html" >Flags</A ></DT ><DT >5.13. <A HREF="whining.html" >Whining</A ></DT ></DL ></DD ><DT >6. <A HREF="customization.html" >Customizing Bugzilla</A ></DT ><DD ><DL ><DT >6.1. <A HREF="extensions.html" >Bugzilla Extensions</A ></DT ><DT >6.2. <A HREF="cust-skins.html" >Custom Skins</A ></DT ><DT >6.3. <A HREF="cust-templates.html" >Template Customization</A ></DT ><DT >6.4. <A HREF="cust-change-permissions.html" >Customizing Who Can Change What</A ></DT ><DT >6.5. <A HREF="integration.html" >Integrating Bugzilla with Third-Party Tools</A ></DT ></DL ></DD ><DT >A. <A HREF="troubleshooting.html" >Troubleshooting</A ></DT ><DD ><DL ><DT >A.1. <A HREF="general-advice.html" >General Advice</A ></DT ><DT >A.2. <A HREF="trbl-testserver.html" >The Apache web server is not serving Bugzilla pages</A ></DT ><DT >A.3. <A HREF="trbl-perlmodule.html" >I installed a Perl module, but <TT CLASS="filename" >checksetup.pl</TT > claims it's not installed!</A ></DT ><DT >A.4. <A HREF="trbl-dbdsponge.html" >DBD::Sponge::db prepare failed</A ></DT ><DT >A.5. <A HREF="paranoid-security.html" >cannot chdir(/var/spool/mqueue)</A ></DT ><DT >A.6. <A HREF="trbl-relogin-everyone.html" >Everybody is constantly being forced to relogin</A ></DT ><DT >A.7. <A HREF="trbl-index.html" ><TT CLASS="filename" >index.cgi</TT > doesn't show up unless specified in the URL</A ></DT ><DT >A.8. <A HREF="trbl-passwd-encryption.html" >checksetup.pl reports "Client does not support authentication protocol requested by server..."</A ></DT ></DL ></DD ><DT >B. <A HREF="patches.html" >Contrib</A ></DT ><DD ><DL ><DT >B.1. <A HREF="cmdline.html" >Command-line Search Interface</A ></DT ><DT >B.2. <A HREF="cmdline-bugmail.html" >Command-line 'Send Unsent Bug-mail' tool</A ></DT ></DL ></DD ><DT >C. <A HREF="install-perlmodules-manual.html" >Manual Installation of Perl Modules</A ></DT ><DD ><DL ><DT >C.1. <A HREF="modules-manual-instructions.html" >Instructions</A ></DT ><DT >C.2. <A HREF="modules-manual-download.html" >Download Locations</A ></DT ><DT >C.3. <A HREF="modules-manual-optional.html" >Optional Modules</A ></DT ></DL ></DD ><DT >D. <A HREF="gfdl.html" >GNU Free Documentation License</A ></DT ><DD ><DL ><DT >0. <A HREF="gfdl-0.html" >Preamble</A ></DT ><DT >1. <A HREF="gfdl-1.html" >Applicability and Definition</A ></DT ><DT >2. <A HREF="gfdl-2.html" >Verbatim Copying</A ></DT ><DT >3. <A HREF="gfdl-3.html" >Copying in Quantity</A ></DT ><DT >4. <A HREF="gfdl-4.html" >Modifications</A ></DT ><DT >5. <A HREF="gfdl-5.html" >Combining Documents</A ></DT ><DT >6. <A HREF="gfdl-6.html" >Collections of Documents</A ></DT ><DT >7. <A HREF="gfdl-7.html" >Aggregation with Independent Works</A ></DT ><DT >8. <A HREF="gfdl-8.html" >Translation</A ></DT ><DT >9. <A HREF="gfdl-9.html" >Termination</A ></DT ><DT >10. <A HREF="gfdl-10.html" >Future Revisions of this License</A ></DT ><DT ><A HREF="gfdl-howto.html" >How to use this License for your documents</A ></DT ></DL ></DD ><DT ><A HREF="glossary.html" >Glossary</A ></DT ></DL ></DIV ><DIV CLASS="LOT" ><DL CLASS="LOT" ><DT ><B >List of Figures</B ></DT ><DT >5-1. <A HREF="lifecycle.html#lifecycle-image" >Lifecycle of a Bugzilla Bug</A ></DT ></DL ></DIV ><DIV CLASS="LOT" ><DL CLASS="LOT" ><DT ><B >List of Examples</B ></DT ><DT >A-1. <A HREF="trbl-relogin-everyone.html#trbl-relogin-everyone-share" >Examples of urlbase/cookiepath pairs for sharing login cookies</A ></DT ><DT >A-2. <A HREF="trbl-relogin-everyone.html#trbl-relogin-everyone-restrict" >Examples of urlbase/cookiepath pairs to restrict the login cookie</A ></DT ></DL ></DIV ></DIV ><DIV CLASS="NAVFOOTER" ><HR ALIGN="LEFT" WIDTH="100%"><TABLE SUMMARY="Footer navigation table" WIDTH="100%" BORDER="0" CELLPADDING="0" CELLSPACING="0" ><TR ><TD WIDTH="33%" ALIGN="left" VALIGN="top" > </TD ><TD WIDTH="34%" ALIGN="center" VALIGN="top" > </TD ><TD WIDTH="33%" ALIGN="right" VALIGN="top" ><A HREF="about.html" ACCESSKEY="N" >Next</A ></TD ></TR ><TR ><TD WIDTH="33%" ALIGN="left" VALIGN="top" > </TD ><TD WIDTH="34%" ALIGN="center" VALIGN="top" > </TD ><TD WIDTH="33%" ALIGN="right" VALIGN="top" >About This Guide</TD ></TR ></TABLE ></DIV ></BODY ></HTML >