<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML ><HEAD ><TITLE >I installed a Perl module, but checksetup.pl claims it's not installed!</TITLE ><META NAME="GENERATOR" CONTENT="Modular DocBook HTML Stylesheet Version 1.79"><LINK REL="HOME" TITLE="The Bugzilla Guide - 3.6.2 Release" HREF="index.html"><LINK REL="UP" TITLE="Troubleshooting" HREF="troubleshooting.html"><LINK REL="PREVIOUS" TITLE="The Apache web server is not serving Bugzilla pages" HREF="trbl-testserver.html"><LINK REL="NEXT" TITLE="DBD::Sponge::db prepare failed" HREF="trbl-dbdsponge.html"></HEAD ><BODY CLASS="section" BGCOLOR="#FFFFFF" TEXT="#000000" LINK="#0000FF" VLINK="#840084" ALINK="#0000FF" ><DIV CLASS="NAVHEADER" ><TABLE SUMMARY="Header navigation table" WIDTH="100%" BORDER="0" CELLPADDING="0" CELLSPACING="0" ><TR ><TH COLSPAN="3" ALIGN="center" >The Bugzilla Guide - 3.6.2 Release</TH ></TR ><TR ><TD WIDTH="10%" ALIGN="left" VALIGN="bottom" ><A HREF="trbl-testserver.html" ACCESSKEY="P" >Prev</A ></TD ><TD WIDTH="80%" ALIGN="center" VALIGN="bottom" >Appendix A. Troubleshooting</TD ><TD WIDTH="10%" ALIGN="right" VALIGN="bottom" ><A HREF="trbl-dbdsponge.html" ACCESSKEY="N" >Next</A ></TD ></TR ></TABLE ><HR ALIGN="LEFT" WIDTH="100%"></DIV ><DIV CLASS="section" ><H1 CLASS="section" ><A NAME="trbl-perlmodule" >A.3. I installed a Perl module, but <TT CLASS="filename" >checksetup.pl</TT > claims it's not installed!</A ></H1 ><P >This could be caused by one of two things:</P ><P ></P ><OL TYPE="1" ><LI ><P >You have two versions of Perl on your machine. You are installing modules into one, and Bugzilla is using the other. Rerun the CPAN commands (or manual compile) using the full path to Perl from the top of <TT CLASS="filename" >checksetup.pl</TT >. This will make sure you are installing the modules in the right place. </P ></LI ><LI ><P >The permissions on your library directories are set incorrectly. They must, at the very least, be readable by the web server user or group. It is recommended that they be world readable. </P ></LI ></OL ></DIV ><DIV CLASS="NAVFOOTER" ><HR ALIGN="LEFT" WIDTH="100%"><TABLE SUMMARY="Footer navigation table" WIDTH="100%" BORDER="0" CELLPADDING="0" CELLSPACING="0" ><TR ><TD WIDTH="33%" ALIGN="left" VALIGN="top" ><A HREF="trbl-testserver.html" ACCESSKEY="P" >Prev</A ></TD ><TD WIDTH="34%" ALIGN="center" VALIGN="top" ><A HREF="index.html" ACCESSKEY="H" >Home</A ></TD ><TD WIDTH="33%" ALIGN="right" VALIGN="top" ><A HREF="trbl-dbdsponge.html" ACCESSKEY="N" >Next</A ></TD ></TR ><TR ><TD WIDTH="33%" ALIGN="left" VALIGN="top" >The Apache web server is not serving Bugzilla pages</TD ><TD WIDTH="34%" ALIGN="center" VALIGN="top" ><A HREF="troubleshooting.html" ACCESSKEY="U" >Up</A ></TD ><TD WIDTH="33%" ALIGN="right" VALIGN="top" >DBD::Sponge::db prepare failed</TD ></TR ></TABLE ></DIV ></BODY ></HTML >