<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML ><HEAD ><TITLE > checksetup.pl reports "Client does not support authentication protocol requested by server..." </TITLE ><META NAME="GENERATOR" CONTENT="Modular DocBook HTML Stylesheet Version 1.79"><LINK REL="HOME" TITLE="The Bugzilla Guide - 3.6.4 Release" HREF="index.html"><LINK REL="UP" TITLE="Troubleshooting" HREF="troubleshooting.html"><LINK REL="PREVIOUS" TITLE="index.cgi doesn't show up unless specified in the URL" HREF="trbl-index.html"><LINK REL="NEXT" TITLE="Contrib" HREF="patches.html"></HEAD ><BODY CLASS="section" BGCOLOR="#FFFFFF" TEXT="#000000" LINK="#0000FF" VLINK="#840084" ALINK="#0000FF" ><DIV CLASS="NAVHEADER" ><TABLE SUMMARY="Header navigation table" WIDTH="100%" BORDER="0" CELLPADDING="0" CELLSPACING="0" ><TR ><TH COLSPAN="3" ALIGN="center" >The Bugzilla Guide - 3.6.4 Release</TH ></TR ><TR ><TD WIDTH="10%" ALIGN="left" VALIGN="bottom" ><A HREF="trbl-index.html" ACCESSKEY="P" >Prev</A ></TD ><TD WIDTH="80%" ALIGN="center" VALIGN="bottom" >Appendix A. Troubleshooting</TD ><TD WIDTH="10%" ALIGN="right" VALIGN="bottom" ><A HREF="patches.html" ACCESSKEY="N" >Next</A ></TD ></TR ></TABLE ><HR ALIGN="LEFT" WIDTH="100%"></DIV ><DIV CLASS="section" ><H1 CLASS="section" ><A NAME="trbl-passwd-encryption" >A.8. checksetup.pl reports "Client does not support authentication protocol requested by server..."</A ></H1 ><P > This error is occurring because you are using the new password encryption that comes with MySQL 4.1, while your <TT CLASS="filename" >DBD::mysql</TT > module was compiled against an older version of MySQL. If you recompile <TT CLASS="filename" >DBD::mysql</TT > against the current MySQL libraries (or just obtain a newer version of this module) then the error may go away. </P ><P > If that does not fix the problem, or if you cannot recompile the existing module (e.g. you're running Windows) and/or don't want to replace it (e.g. you want to keep using a packaged version), then a workaround is available from the MySQL docs: <A HREF="http://dev.mysql.com/doc/mysql/en/Old_client.html" TARGET="_top" >http://dev.mysql.com/doc/mysql/en/Old_client.html</A > </P ></DIV ><DIV CLASS="NAVFOOTER" ><HR ALIGN="LEFT" WIDTH="100%"><TABLE SUMMARY="Footer navigation table" WIDTH="100%" BORDER="0" CELLPADDING="0" CELLSPACING="0" ><TR ><TD WIDTH="33%" ALIGN="left" VALIGN="top" ><A HREF="trbl-index.html" ACCESSKEY="P" >Prev</A ></TD ><TD WIDTH="34%" ALIGN="center" VALIGN="top" ><A HREF="index.html" ACCESSKEY="H" >Home</A ></TD ><TD WIDTH="33%" ALIGN="right" VALIGN="top" ><A HREF="patches.html" ACCESSKEY="N" >Next</A ></TD ></TR ><TR ><TD WIDTH="33%" ALIGN="left" VALIGN="top" ><TT CLASS="filename" >index.cgi</TT > doesn't show up unless specified in the URL</TD ><TD WIDTH="34%" ALIGN="center" VALIGN="top" ><A HREF="troubleshooting.html" ACCESSKEY="U" >Up</A ></TD ><TD WIDTH="33%" ALIGN="right" VALIGN="top" >Contrib</TD ></TR ></TABLE ></DIV ></BODY ></HTML >