The CallWeaver.org Manager TCP/IP API - AMI ===================================== The manager is a client/server model over TCP. With the manager interface, you'll be able to control the PBX, originate calls, check mailbox status, monitor channels and queues as well as execute CallWeaver.org commands. AMI is the standard management interface into your CallWeaver.org server. You configure AMI in manager.conf. By default, AMI is available on TCP port 5038 if you enable it in manager.conf. AMI receive commands, called "actions". These generate a "response" from CallWeaver.org. CallWeaver.org will also send "Events" containing various information messages about changes within CallWeaver.org. Some actions generate an initial response and data in the form list of events. This format is created to make sure that extensive reports do not block the manager interface fully. Management users are configured in the configuration file manager.conf and are given permissions for read and write, where write represents their ability to perform this class of "action", and read represents their ability to receive this class of "event". The CallWeaver.org manager interface in version 1.0.x of CallWeaver.org is not very well standardized. Work is under way to change this to CallWeaver.org 0.4. If you develop AMI applications, treat the headers in Actions, Events and Responses as local to that particular message. There is no cross-message standardization of headers. If you develop applications, please try to reuse existing manager headers and their interpretation. If you are unsure, discuss on the callweaver-dev mailing list. Command Syntax -------------- Management communication consists of tags of the form "header: value", terminated with an empty newline (\r\n) in the style of SMTP, HTTP, and other headers. The first tag MUST be one of the following: * Action: An action requested by the CLIENT to the CallWeaver.org SERVER. Only one "Action" may be outstanding at any time. * Response: A response to an action from the CallWeaver.org SERVER to the CLIENT. * Event: An event reported by the CallWeaver.org SERVER to the CLIENT Manager commands ---------------- Output from the CLI command 'show manager' command: * Ping: Ping * Logoff: Logoff Manager * Hangup: Hangup Channel * Status: Status * Redirect: Redirect * Originate: Originate Call * MailboxStatus: Check Mailbox * Command: Execute Command * ExtensionState: Check Extension Status * AbsoluteTimeout: Set Absolute Timeout * MailboxCount: Check Mailbox Message Count * Monitor: Monitor a channel * StopMonitor: Stop monitoring a channel * ChangeMonitor: Change monitoring filename of a channel * IAXpeers: List IAX Peers (Defaults to IAX2) * SIPpeers: List SIP peers * SIPshowpeer: Show data about one SIP peer * Queues: Queues * QueueStatus: Queue Status This list depends on the version of CallWeaver.org you are using, as well as which modules that are loaded. Command Summary -------------- Command: Command Parameters: Command Command: ExtensionState Parameters: Exten, Context, ActionID Command: Hangup Parameters: Channel Command: Logoff Parameters: None Command: MailboxCount Parameters: Mailbox, ActionID Command: MailboxStatus Parameters: Mailbox, ActionID Command: Originate Parameters: Channel, Exten, Context, Priority, Timeout, CallerID, Variable, Account, Application, Data, Async Command: Ping Parameters: None Command: Redirect Parameters: Channel, ExtraChannel, Exten, Context, Priority Command: Timeout Parameters: Channel, Timeout You can always get more information about a manager command with the "show manager command <command>" CLI command in CallWeaver.org. Examples -------- Login - Log a user into the manager interface. Action: Login Username: testuser Secret: testsecret Originate - Originate a call from a channel to an extension. Action: Originate Channel: sip/12345 Exten: 1234 Context: default Originate - Originate a call from a channel to an extension without waiting for call to complete. Action: Originate Channel: sip/12345 Exten: 1234 Context: default Async: yes Redirect with ExtraChannel: Attempted goal: Have a 'robot' program Redirect both ends of an already-connected call to a meetme room using the ExtraChannel feature through the management interface. Action: Redirect Channel: Zap/1-1 ExtraChannel: SIP/3064-7e00 (varies) Exten: 680 Priority: 1 Where 680 is an extension that sends you to a MeetMe room. There are a number of GUI tools that use the manager interface, please search the mailing list archives and the documentation page on the http://www.callweaver.org web site for more information. Some standard AMI headers: -------------------------- Account: -- Account Code (Status) AccountCode: -- Account Code (cdr_manager) ACL: <Y | N> -- Does ACL exist for object ? Action: <action> -- request or notification of a particular action Address-IP: -- IPaddress Address-Port: -- IP port number Agent: <string> -- Agent name AMAflags: -- AMA flag (cdr_manager, sippeers) AnswerTime: -- Time of answer (cdr_manager) Append: <bool> -- CDR userfield Append flag Application: -- Application to use Async: -- Whether or not to use fast setup AuthType: -- Authentication type (for login or challenge) "md5" BillableSeconds: -- Billable seconds for call (cdr_manager) CallerID: -- Caller id (name and number in Originate & cdr_manager) CallerID: -- CallerID number Number or "<unknown>" or "unknown" (should change to "<unknown>" in app_queue) CallerID1: -- Channel 1 CallerID (Link event) CallerID2: -- Channel 2 CallerID (Link event) CallerIDName: -- CallerID name Name or "<unknown>" or "unknown" (should change to "<unknown>" in app_queue) Callgroup: -- Call group for peer/user CallsTaken: <num> -- Queue status variable Cause: <value> -- Event change cause - "Expired" Cause: <value> -- Hangupcause (channel.c) CID-CallingPres: -- Caller ID calling presentation ChanVariable: -- Channel variable to set - name,value (comma between name and value) Channel: <channel> -- Channel specifier Channel: <dialstring> -- Dialstring in Originate Channel: <tech/[peer/username]> -- Channel in Registry events (SIP, IAX2) Channel: <tech> -- Technology (SIP/IAX2 etc) in Registry events ChannelType: -- Tech: SIP, IAX2, ZAP, MGCP etc Channel1: -- Link channel 1 Channel2: -- Link channel 2 ChanObjectType: -- "peer", "user" Codecs: -- Codec list CodecOrder: -- Codec order, separated with comma "," Command: -- Cli command to run Context: -- Context Count: <num> -- Number of callers in queue Data: -- Application data Default-addr-IP: -- IP address to use before registration Default-Username: -- Username part of URI to use before registration Destination: -- Destination for call (Dialstring ) (dial, cdr_manager) DestinationContext: -- Destination context (cdr_manager) DestinationChannel: -- Destination channel (cdr_manager) DestUniqueID: -- UniqueID of destination (dial event) Disposition: -- Call disposition (CDR manager) Domain: <domain> -- DNS domain Duration: <secs> -- Duration of call (cdr_manager) Dynamic: <Y | N> -- Device registration supported? Endtime: -- End time stamp of call (cdr_manager) EventList: <flag> -- Flag being "Start", "End", "Cancelled" or "ListObject" Events: <eventmask> -- Eventmask filter ("on", "off", "system", "call", "log") Exten: -- Extension (Redirect command) Extension: -- Extension (Status) Family: <string> -- cwdb key family File: <filename> -- Filename (monitor) Format: <format> -- Format of sound file (monitor) From: <time> -- Parking time (ParkedCall event) Hint: -- Extension hint Incominglimit: -- SIP Peer incoming limit Key: Key: -- cwdb Database key LastApplication: -- Last application executed (cdr_manager) LastCall: <num> -- Last call in queue LastData: -- Data for last application (cdr_manager) Link: -- (Status) ListItems: <number> -- Number of items in Eventlist (Optionally sent in "end" packet) Location: -- Interface (whatever that is -maybe tech/name in app_queue ) Loginchan: -- Login channel for agent Logintime: <number> -- Login time for agent Mailbox: -- VM Mailbox (id@vmcontext) (mailboxstatus, mailboxcount) MD5SecretExist: <Y | N> -- Whether secret exists in MD5 format Membership: <string> -- "Dynamic" or "static" member in queue Message: <text> -- Text message in ACKs, errors (explanation) Mix: <bool> -- Boolean parameter (monitor) NewMessages: <count> -- Count of new Mailbox messages (mailboxcount) Newname: ObjectName: -- Name of object in list OldName: -- Something in Rename (channel.c) OldMessages: <count> -- Count of old mailbox messages (mailboxcount) Outgoinglimit: -- SIP Peer outgoing limit Paused: <num> -- Queue member paused status Peer: <tech/name> -- "channel" specifier :-) PeerStatus: <tech/name> -- Peer status code "Unregistred", "Registred", "Lagged", "Reachable" Penalty: <num> -- Queue penalty Priority: -- Extension priority Privilege: <privilege> -- AMI authorization class (system, call, log, verbose, command, agent, user) Pickupgroup: -- Pickup group for peer Position: <num> -- Position in Queue Queue: -- Queue name Reason: -- "Autologoff" Response: <response> -- response code, like "200 OK" "Success", "Error", "Follows" Restart: -- "True", "False" RegExpire: -- SIP registry expire RegExpiry: -- SIP registry expiry Reason: -- Originate reason code Seconds: -- Seconds (Status) Secret: <password> -- Authentication secret (for login) SecretExist: <Y | N> -- Whether secret exists Shutdown: -- "Uncleanly", "Cleanly" SIP-AuthInsecure: SIP-FromDomain: -- Peer FromDomain SIP-FromUser: -- Peer FromUser SIP-NatSupport: SIPLastMsg: Source: -- Source of call (dial event, cdr_manager) SrcUniqueID: -- UniqueID of source (dial event) StartTime: -- Start time of call (cdr_manager) State: -- Channel state Status: -- Registration status (Registry events SIP) Status: -- Extension status (Extensionstate) Status: -- Peer status (if monitored) ** Will change name ** "unknown", "lagged", "ok" Status: <num> -- Queue Status Status: -- DND status (DNDState) Time: <sec> -- Roundtrip time (latency) Timeout: -- Parking timeout time Timeout: -- Timeout for call setup (Originate) Timeout: <seconds> -- Timout for call Uniqueid: -- Channel Unique ID Uniqueid1: -- Channel 1 Unique ID (Link event) Uniqueid2: -- Channel 2 Unique ID (Link event) User: -- Username (SIP registry) UserField: -- CDR userfield (cdr_manager) Val: -- Value to set/read in cwdb Variable: -- Variable AND value to set (multiple separated with | in Originate) Variable: <name> -- For channel variables Value: <value> -- Value to set VoiceMailbox: -- VM Mailbox in SIPpeers Waiting: -- Count of mailbox messages (mailboxstatus) ** Please try to re-use existing headers to simplify manager message parsing in clients.