<?xml version="1.0" encoding="utf-8"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" MadCap:lastBlockDepth="2" MadCap:lastHeight="120" MadCap:lastWidth="624" MadCap:disableMasterStylesheet="true" MadCap:tocPath="Community" MadCap:InPreviewMode="false" MadCap:RuntimeFileType="Topic" MadCap:TargetType="WebHelp" MadCap:PathToHelpSystem="../../" MadCap:HelpSystemFileName="index.xml" MadCap:SearchType="Stem"> <head><title>Report Bugs</title> <script type="text/javascript">/* <![CDATA[ */ window.onload = function(){ var pathToFlash = $('html').attr('MadCap:PathToHelpSystem') + 'Content/Resources/Code/ZeroClipboard.swf'; ZeroClipboard.setMoviePath(pathToFlash); function bindToClipBord(element,content){ var clip = new ZeroClipboard.Client(); clip.setText(content); clip.glue(element); }; if(location.protocol==='file:'){ $('.copylink-marker').remove(); } else{ $('.copylink-marker').each(function(){ var text = $(this).parent().parent().children('.prettyprint').html(); $(this).hover(function(){ bindToClipBord(this,text); }, function(){}); }); } prettyPrint(); }; /* ]]> */</script> <link href="../SkinSupport/MadCap.css" rel="stylesheet" /> <link href="../Resources/Stylesheets/OnlineStyle.css" rel="stylesheet" /> <script src="../Resources/Code/prettify.js"> </script> <script src="../Resources/Code/lang-vb.js"> </script> <script src="../Resources/Code/jquery.min.js"> </script> <script src="../Resources/Code/ZeroClipboard.js"> </script> <script src="../SkinSupport/MadCapAll.js" type="text/javascript"> </script> </head> <body> <p class="MCWebHelpFramesetLink" style="display: none;"><a href="../../index_CSH.html#community/report_bugs.htm" style="">Open topic with navigation</a> </p> <div class="MCBreadcrumbsBox"><span class="MCBreadcrumbsPrefix">You are here: </span><a class="MCBreadcrumbsLink" href="../community.htm">Community</a><span class="MCBreadcrumbsDivider"> > </span><span class="MCBreadcrumbs">Report Bugs</span> </div> <p> <script type="text/javascript">/*<![CDATA[*/document.write('<a href="' + location.href +'">'); document.write("Direct Link"); document.write('</a>');/*]]>*/</script> </p> <p> </p> <h1><a name="kanchor130"></a>Report Bugs</h1> <p>Find a bug in db4o? Here are a few tips and tricks for reporting bugs.</p> <h2>Where Do I Report Bugs?</h2> <p>The best way to report bugs is to directly report the bug in our issue <a href="http://tracker.db4o.com/" target="_parent">tracking system here</a>. The login for the bug tracker is the same as in the db4o community page and db4o forums. If you don't have a login yet you can register <a href="http://www.db4o.com/Users/register.aspx" target="_parent">here</a>. </p> <p>In cases where you are not sure if the issue is an bug or another problem you maybe want to first discuss it in the <a href="http://www.db4o.com/Users/register.aspx">db4o forums</a>.</p> <h2>What Should The Bug Report Contain?</h2> <p>The bug report should be as specific as possible, so that the room for interpretation is very small. Those items are important:</p> <ul> <li value="1">Steps to reproduce the bug. In order to fix the bug a step by step instructions on how to reproduce the issue are essential.</li> <li value="2">Include the db4o version in your bug report. <span MadCap:conditions="Primary..NET">To see the version you can right click on the db4o assembly, go to 'Properties', then to the tab 'Details' and read the version there in the 'Product Version' section.</span></li> <li value="3">Include information about your platform. <![CDATA[ ]]><span>Which .NET version and what kind of device (for example a embedded system)</span></li> <li value="4">In case of exceptions, please add also the stack trace.</li> </ul> <h2> </h2> <script type="text/javascript" src="../SkinSupport/MadCapBodyEnd.js"> </script> </body> </html>