<html> <head> <title>Apcupsd, a daemon for controlling APC UPSes</title> <meta name="Description" content="Bacula a network backup and restore program"> <meta name="Keywords" content="Bacula, backup, restore, file backup"> <meta name="Copyright" content="Copyright (C) 2000-2002 Kern Sibbald and John Walker"> <meta name="Trademark" content="Bacula (R) is a registered trademark of Kern Sibbald and John Walker"> </head> <body bgcolor="#ffffff" text="#000000" link="#333399" alink="#9999ff" vlink="#000066"> <blockquote> <div align="center"> <img src="apcupsd.gif" ALT="Apcupsd" height="64" width="584"> </div> <table width="100%" height="100%" border="0" cellspacing="0" cellpading="4" summary=""> <tr> <td width="12%" bgcolor="#ffffff" valign="top"> <font color="#0000ff" size="+2"><b>General</b></font><br> <a href="index.html">Apcupsd Home</a><br> <a href="cusage/index.html">Site Visits</a><br> <br> <font color="#0000ff" size="+2"><b>Documentation</b></font><br> <a href="3.10.x-manual/index.html">Online Manual</a><br> <a href="3.10.x-manual/apcupsd.pdf">PDF Manual</a><br> <a href="3.10.x-manual/manual.html">Single Page Manual</a><br> <br> <font color="#0000ff" size="+2"><b>Support</b></font><br> <a href="lists.html">Email Lists</a><br> <a href="support.html">Support</a><br> <a href="bugs.html">Bug Reporting</a><br> <br> <font color="#0000ff" size="+2"><b>SourceForge</b></font><br> <a href="http://sourceforge.net/projects/apcupsd">Project Page</a><br> <a href="http://sourceforge.net/project/showfiles.php?group_id=54413">Current Downloads</a><br> <a href="http://download.sourceforge.net/apcupsd">All Downloads</a><br> <a href="http://sourceforge.net/cvs/?group_id=54413">CVS</a><br> </td> <td bgcolor="#ffffff"><font size="1"> </font></td> <td bgcolor="#ffffff" valign="top"> <h1>Bug Reporting</h1> <p> Before reporting a bug, you should probably check the Source Forge tracking lists described below to see if the bug is already reported and if a patch exists. <p> To report a bug, send an email to the <a href="mailto:apcupsd-users at lists.sourceforge.net"> apcupsd-users at lists.sourceforge.net</a> email list. The previous address was modified to prevent easy use by spammers. To use it, you must replace the <b>at</b> with an @ symbol. <p>I (Kern) get a number of "off-list" emails sent directly to me. Please always copy the appropriate list, if you do not copy the list, I may not answer, or I may answer by copying the list. If you <em>really</em> have something confidential, please clearly indicate it. <p> <h2>Information Needed</h2> For us to respond to a bug report, we normally need the following as the minimum information: <ul> <li>Your operating system</li> <li>The model and UPS cable you are using</li> <li>The version of apcupsd you are using</li> <li>A clear description of the problem</li> </ul> The first three of these items can be fulfilled by sending us a copy of your <b>config.out</b> file, which is in the main <b>apcupsd</b> source directory after you have done your <b>./configure</b>. <p>In addition, we will sometimes need a copy of your apcupsd configuration file. If you think it is a configuration problem, please don't hesitate to send it preferably as an attachment. </td> </table> </blockquote> </body> </html>