<html> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>2. Raise an Issue</title> <link rel="stylesheet" href="images/mdk-doc.css" type="text/css"> <meta name="generator" content="DocBook XSL Stylesheets V1.73.2"> <link rel="start" href="index.html" title="Mastering Mandriva Linux"> <link rel="up" href="ch06.html" title="Chapter 6. Introduction to the Mandriva Linux Control Center"> <link rel="prev" href="drakconf-intro.html" title="1. MCC's Components"> <link rel="next" href="software-management.html" title="Chapter 7. Package Management"> </head> <body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF"> <div class="navheader"> <table width="100%" summary="Navigation header"> <tr> <th colspan="3" align="center">2. Raise an Issue</th> </tr> <tr> <td width="20%" align="left"><a accesskey="p" href="drakconf-intro.html">Prev</a> </td> <th width="60%" align="center">Chapter 6. Introduction to the Mandriva Linux Control Center</th> <td width="20%" align="right"> <a accesskey="n" href="software-management.html">Next</a></td> </tr> </table> <hr> </div> <div class="section" lang="en"> <div class="titlepage"> <div> <div> <h2 class="title" style="clear: both"><a name="drakbug"></a>2. Raise an Issue </h2> </div> </div> </div> <p><a name="BId-drakbug-pa1"></a><a class="indexterm" name="BIdNEW-drakbug-it1"></a> <a class="indexterm" name="BIdNEW-drakbug-it2"></a> <a class="indexterm" name="BIdNEW-drakbug-it3"></a> If you encounter unexpected behavior in <span class="application">Mandriva Linux</span>-specific tools, <span class="application">Drakbug</span> allows you to report it to the development team. </p> <div class="note" style="margin-left: 0.5in; margin-right: 0.5in;"> <table border="0" summary="Note"> <tr> <td rowspan="2" align="center" valign="top" width="25"><img alt="[Note]" src="images/note.png"></td> <th align="left">Note</th> </tr> <tr> <td align="left" valign="top"> <p><a name="BId-drakbug-pa2"></a>To be able to report bugs using <span class="application">Drakbug</span>, you need a working Internet connection as well as a <a class="ulink" href="http://qa.mandriva.com/createaccount.cgi" target="_top"> Drakbug account</a>. </p> </td> </tr> </table> </div> <p><a name="BId-drakbug-pa3"></a>To run <span class="application">Drakbug</span>, go to the <span class="guimenu">Help</span> → <span class="guimenuitem">Report Bug</span> menu entry of the faulty tool, or run it from <span class="application">Mandriva Linux Control Center</span>'s own menu. A crashed <span class="application">Mandriva Linux</span> tool may also trigger <span class="application">Drakbug</span>. </p> <div class="figure"><a name="drakbackup-what-other"></a><p class="title"><b>Figure 6.2. Reporting a Bug</b></p> <div class="figure-contents"> <div class="mediaobject" align="center"><img src="images/drakbug-main.png" align="middle" alt="Reporting a Bug"></div> </div> </div><br class="figure-break"> <div class="procedure"> <ol type="1"> <li> <p><a name="BIdNEW-drakbug-pa5"></a>In order to correctly report a bug, it is important to identify the package it is related to. You can <span class="guilabel">Select the Mandriva Tool</span> or enter the application name in the <span class="guilabel">Application Name (or Full Path)</span> field and then click on the <span class="guibutton">Find Package</span> button. </p> </li> <li> <p><a name="BId-drakbug-pa4"></a>Click on the <span class="guibutton">Report</span> button. Your web browser will then open. If you are not logged in to the <a class="ulink" href="http://qa.mandriva.com/" target="_top">Mandriva Bugzilla web site</a> you will be asked to log in. Once you are logged on the site, complete the bug report as completely and accurately as possible and click on <span class="guibutton">Commit</span>. </p> </li> </ol> </div> </div> <div class="navfooter"> <hr> <table width="100%" summary="Navigation footer"> <tr> <td width="40%" align="left"><a accesskey="p" href="drakconf-intro.html">Prev</a> </td> <td width="20%" align="center"><a accesskey="u" href="ch06.html">Up</a></td> <td width="40%" align="right"> <a accesskey="n" href="software-management.html">Next</a></td> </tr> <tr> <td width="40%" align="left" valign="top">1. MCC's Components </td> <td width="20%" align="center"><a accesskey="h" href="index.html">Home</a></td> <td width="40%" align="right" valign="top"> Chapter 7. Package Management </td> </tr> </table> </div> </body> </html>