<HTML ><HEAD ><TITLE >Common Problems once the link is working</TITLE ><META NAME="GENERATOR" CONTENT="Modular DocBook HTML Stylesheet Version 1.76b+ "><LINK REL="HOME" TITLE="Linux PPP HOWTO" HREF="index.html"><LINK REL="PREVIOUS" TITLE="Getting Help when totally stuck" HREF="c1329.html"><LINK REL="NEXT" TITLE="I can't see beyond the PPP server I connect to" HREF="x1341.html"></HEAD ><BODY CLASS="CHAPTER" BGCOLOR="#FFFFFF" TEXT="#000000" LINK="#0000FF" VLINK="#840084" ALINK="#0000FF" ><DIV CLASS="NAVHEADER" ><TABLE SUMMARY="Header navigation table" WIDTH="100%" BORDER="0" CELLPADDING="0" CELLSPACING="0" ><TR ><TH COLSPAN="3" ALIGN="center" ><A HREF="http://www.linuxports.com/howto/ppp" TARGET="_top" >Linux PPP HOWTO</A ></TH ></TR ><TR ><TD WIDTH="10%" ALIGN="left" VALIGN="bottom" ><A HREF="c1329.html" ACCESSKEY="P" >Prev</A ></TD ><TD WIDTH="80%" ALIGN="center" VALIGN="bottom" ></TD ><TD WIDTH="10%" ALIGN="right" VALIGN="bottom" ><A HREF="x1341.html" ACCESSKEY="N" >Next</A ></TD ></TR ></TABLE ><HR ALIGN="LEFT" WIDTH="100%"></DIV ><DIV CLASS="CHAPTER" ><H1 ><A NAME="AEN1337">Chapter 22. Common Problems once the link is working</H1 ><DIV CLASS="TOC" ><DL ><DT ><B >Table of Contents</B ></DT ><DT >22.1. <A HREF="x1341.html" >I can't see beyond the PPP server I connect to</A ></DT ><DT >22.2. <A HREF="x1354.html" >I can send email, but not receive it</A ></DT ><DT >22.3. <A HREF="x1357.html" >Why can't people finger, WWW, gopher, talk, etc. to my machine?</A ></DT ></DL ></DIV ><P >One problem you will find is that many service providers will only support the connection software package that they distribute to new accounts. This is (typically) for Microsoft Windows :-( - and many service provider help desks seem to know nothing about Unix (or Linux). So, be prepared for limited assistance from them!</P ><P >You could of course do the individual a favour and educate then about Linux (any ISP help desk person should be reasonably 'with it' in Internet terms and that means they should have a home Linux box - of course it does)!</P ></DIV ><DIV CLASS="NAVFOOTER" ><HR ALIGN="LEFT" WIDTH="100%"><TABLE SUMMARY="Footer navigation table" WIDTH="100%" BORDER="0" CELLPADDING="0" CELLSPACING="0" ><TR ><TD WIDTH="33%" ALIGN="left" VALIGN="top" ><A HREF="c1329.html" ACCESSKEY="P" >Prev</A ></TD ><TD WIDTH="34%" ALIGN="center" VALIGN="top" ><A HREF="index.html" ACCESSKEY="H" >Home</A ></TD ><TD WIDTH="33%" ALIGN="right" VALIGN="top" ><A HREF="x1341.html" ACCESSKEY="N" >Next</A ></TD ></TR ><TR ><TD WIDTH="33%" ALIGN="left" VALIGN="top" >Getting Help when totally stuck</TD ><TD WIDTH="34%" ALIGN="center" VALIGN="top" > </TD ><TD WIDTH="33%" ALIGN="right" VALIGN="top" >I can't see beyond the PPP server I connect to</TD ></TR ></TABLE ></DIV ></BODY ></HTML >