Description:

GLPI is the Information Resource-Manager with an additional
Administration Interface. You can use it to build up a database with
an inventory for your company (computer, software, printers...). It
has enhanced functions to make the daily life for the administrators
easier, like a job-tracking-system with mail-notification and methods
to build a database with basic information about your
network-topology.

The principal functionalities of the application are:

1) the precise inventory of all the technical resources. All their
characteristics will be stored in a database.

2) management and the history of the maintenance actions and the bound
procedures. This application is dynamic and is directly connected to
the users who can post requests to the technicians. An interface thus
authorizes the latter with if required preventing the service of
maintenance and indexing a problem encountered with one of the
technical resources to which they have access.